What Capsule CRM actually costs
The monthly figure at that many users, which is what Capsule CRM charges by. Same engine the shortlist quiz uses, so these cannot disagree with it.
- 1 user
- $22Starter
- 3 users
- $66Starter
- 5 users
- $110Starter
- 10 users
- $220Starter
Every published plan
Read off Capsule CRM’s own pricing page, last checked 22 Oct 2026.
Priced per user per month; the page shows annual-billing prices by default with a toggle for monthly. Free is limited to 2 users and 250 contacts. Paid plans cap contacts at 30,000 (Starter), 60,000 (Growth), 120,000 (Advanced) and 240,000 (Ultimate); Ultimate is for teams of 5 or more users. Prices are also published in GBP and EUR for UK and EU buyers. Email marketing is a separate Marketing add-on (Transpond) from $11 a month. 14-day free trial, no card.
| Plan | Per month | Includes | Over that |
|---|---|---|---|
| Free | Free | up to 2 users | not published |
| Starter | $22 per user | unlimited users | not published |
| Growth | $40 per user | unlimited users | not published |
| Advanced | $60 per user | unlimited users | not published |
| Ultimate | $75 per user (minimum 5 users) | unlimited users | not published |
Before you sign up
- Free trial
- 14 days
- Contract
- Monthly or annual; cancel any time
Who it suits
Built for: A small business that wants a tidy contacts-and-pipeline CRM it can start on for nothing and grow into without a sales call.
Weak at: Not a communication hub: there is no calling, SMS, scheduler or form builder on the pricing page, and bulk email is a paid add-on rather than part of any plan.
Capsule CRM compared, head to head
The pairs people actually search for, each one priced at the same four sizes off both vendors' own pages.
Is it the right one for you?
Capsule CRM is one of 22 CRMs for small service businesses on this site. The shortlist asks 7 questions and gives you four honest picks priced at your own client count, including every platform that beats this one outright at your size.
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