Take Close if you want calling as the core, moving deals through a pipeline and growing into a large sales team. Take Salesforce Starter Suite if you want running CRM, email and sales from one subscription, a mature platform with a large ecosystem and growing into a large sales team. Close is cheaper at a small user count and Salesforce Starter Suite is cheaper by 3 users, so the answer changes with your size.
What each one actually costs
The real monthly figure at four team sizes with the add-ons each platform forces on you included, from the same engine the shortlist quiz uses. The cheaper of the two is marked on every row.
| Close | Salesforce Starter Suite | Difference | |
|---|---|---|---|
| 1 users | $19 | $25 | $6 |
| 3 users | $147 | $75 | $72 |
| 5 users | $245 | $125 | $120 |
| 10 users | $490 | $250 | $240 |
What is actually different
- Close lists built-in calling, web forms, a mobile app and text messaging where Salesforce Starter Suite does not, which is their own wording rather than something we verified.
- Salesforce Starter Suite lists quotes, proposals and invoices where Close does not, which is their own wording rather than something we verified.
No verdict from me yet
I have not used Close or Salesforce Starter Suite on camera, so everything on this page comes from their own pricing pages, re-read weekly, and nothing from my own experience. When I review either, it will be here.
Before you sign up to either
| Close | Salesforce Starter Suite | |
|---|---|---|
| Free trial | 14 days | 30 days |
| Free plan | None | None |
| Contract | Monthly or annual; cancel any time; 30-day money-back guarantee | Starter: monthly or annual; Pro Suite: annual contract required |
| Payment fee | None on top | None on top |
Reading further
The full price ladder, every plan and the add-ons charged on top are on each platform's own page. If neither of these two is quite it, each page also has the alternatives ranked against it.
People search for this comparison as: close crm vs salesforce.
Questions people ask about these two
Is Close or Salesforce Starter Suite cheaper?
Close is cheaper at a small user count and Salesforce Starter Suite is cheaper by 3 users, so the answer changes with your size.
How much does Close cost a month?
Close is $19 a month at 1 user and $490 at 10 users, read off their own pricing page and re-checked every week.
How much does Salesforce Starter Suite cost a month?
Salesforce Starter Suite is $25 a month at 1 user and $250 at 10 users, read off their own pricing page and re-checked every week.
Does Close or Salesforce Starter Suite have a free trial?
Close publishes a 14-day free trial. Salesforce Starter Suite publishes a 30-day free trial.
Make a third option? If you make CRMs for small service businesses and it is missing from this list, ask to be shortlisted. Listings are free and cannot be bought.
Neither, or not sure?
A head to head only helps once you have picked the two. The shortlist asks 7 questions about what you need it for and how many people need a login, and gives you four picks priced at your own team size, from all 22.
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