Take Salesforce Starter Suite if you want running CRM, email and sales from one subscription, a mature platform with a large ecosystem and growing into a large sales team. Take Zoho CRM if you want a mature platform with a large ecosystem, growing into a large sales team and a free plan you can actually run on. Zoho CRM is cheaper at every size we price.
What each one actually costs
The real monthly figure at four team sizes with the add-ons each platform forces on you included, from the same engine the shortlist quiz uses. The cheaper of the two is marked on every row.
| Salesforce Starter Suite | Zoho CRM | Difference | |
|---|---|---|---|
| 1 users | $25 | $0 | $25 |
| 3 users | $75 | $0 | $75 |
| 5 users | $125 | $100 | $25 |
| 10 users | $250 | $200 | $50 |
What is actually different
- Salesforce Starter Suite lists tasks and projects after the sale where Zoho CRM does not, which is their own wording rather than something we verified.
- Zoho CRM lists a meeting scheduler, built-in calling, web forms and a mobile app where Salesforce Starter Suite does not, which is their own wording rather than something we verified.
No verdict from me yet
I have not used Salesforce Starter Suite or Zoho CRM on camera, so everything on this page comes from their own pricing pages, re-read weekly, and nothing from my own experience. When I review either, it will be here.
Before you sign up to either
| Salesforce Starter Suite | Zoho CRM | |
|---|---|---|
| Free trial | 30 days | 15 days |
| Free plan | None | None |
| Contract | Starter: monthly or annual; Pro Suite: annual contract required | Monthly or yearly, pay as you go, no contract |
| Payment fee | None on top | None on top |
Reading further
The full price ladder, every plan and the add-ons charged on top are on each platform's own page. If neither of these two is quite it, each page also has the alternatives ranked against it.
People search for this comparison as: zoho crm vs salesforce.
Questions people ask about these two
Is Salesforce Starter Suite or Zoho CRM cheaper?
Zoho CRM is cheaper at every size we price.
How much does Salesforce Starter Suite cost a month?
Salesforce Starter Suite is $25 a month at 1 user and $250 at 10 users, read off their own pricing page and re-checked every week.
How much does Zoho CRM cost a month?
Zoho CRM is free at 1 user, $100 a month at 5 users and $200 at 10 users, read off their own pricing page and re-checked every week.
Does Salesforce Starter Suite or Zoho CRM have a free trial?
Salesforce Starter Suite publishes a 30-day free trial. Zoho CRM publishes a 15-day free trial and a Free plan at $0.
Make a third option? If you make CRMs for small service businesses and it is missing from this list, ask to be shortlisted. Listings are free and cannot be bought.
Neither, or not sure?
A head to head only helps once you have picked the two. The shortlist asks 7 questions about what you need it for and how many people need a login, and gives you four picks priced at your own team size, from all 22.
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