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The 9 closest of 19, each with its real monthly cost at 3 users and what it does that Zoho CRM does not. See all 22.
Every platform here that costs less than Zoho CRM gives up something we verified. There is no cheaper like-for-like, so the question is which feature you are willing to trade, and the cards below name it for each one. That is a point in its favour, not a dodge.
Its own page points first-timers at Bigin instead, and the Free edition is contact management only (no email integration, pipelines or mass email), so the real entry point is Standard at $20 a user monthly.
It runs $0 a month at 3 users with the add-ons it forces on you included. Nothing else we list in CRMs for small service businesses costs less than that.
Ranked by how much of what we record for Zoho CRM each platform also does. Bigin by Zoho CRM is the nearest, and it is $27 a month dearer at 3 users. On every feature this site records, the two are level.
$27 a month dearer$0 at 1 user
A small business moving off spreadsheets that wants a pipeline, email, calling and booking pages running in an afternoon for the lowest per-user price in this group.
Prices are the real monthly cost at 3 users, or the equivalent size on whatever each one charges by, with the add-ons each platform forces on you included, from the same engine the shortlist quiz uses.
$60 a month dearer$0 at 1 user
A small team that wants marketing, sales, service and a website in one subscription, starting on a real free CRM and paying per seat as it grows.
$97 a month dearer$97 at 2,500 contacts
A service business or agency that wants the CRM, the funnels, the email and SMS, the calendar and the invoicing in one flat-priced platform with unlimited users and contacts.
$194.97 a month dearer$64.99 at 1 user
A small team that wants marketing email, a sales pipeline, calling, scheduling and a helpdesk in one subscription, starting free and paying by contact count rather than by feature.
$29.85 a month dearer$9.95 at 1 user
A one-person or small sales team that wants the cheapest per-user pipeline with a next-action habit built in, unlimited contacts, and no setup project.
$51 a month dearer$51 at 1 user
A sales team of three or more that wants a board-style, highly customisable pipeline with quotes, invoices, mass email and client projects in the same workspace, and is happy to pay annually.
$299 a month dearer$299 at 2,500 contacts
A small business that wants sales automation and email marketing to run the follow-up for it, priced by contacts with a couple of users included.
$72 a month dearer$24 at 1 user
A sales team that lives in a visual deal pipeline and wants automation, email sync, scheduling and e-signature contracts added one plan at a time.
$33 a month dearer$11 at 1 user
A phone-and-email sales team that wants built-in calling, chat and email on every plan and AI scoring, sequences and insights from the middle tier.
A growing sales team that wants a deep, configurable CRM with built-in calling, mass email, quoting and AI, at a per-user price well under the big names.
On this site it is the pick for a mature platform with a large ecosystem, growing into a large sales team and a free plan you can actually run on. Which is why nothing cheaper here matches it.
The pairs people actually search for, each one priced at the same four sizes off both vendors' own pages.
Every cheaper option we price gives something up against Zoho CRM, which is a point in its favour.
Zoho CRM is free at 1 user, $100 a month at 5 users and $200 at 10 users, read off their own pricing page and re-checked every week.
Its own page points first-timers at Bigin instead, and the Free edition is contact management only (no email integration, pipelines or mass email), so the real entry point is Standard at $20 a user monthly.
We compare 19 of them here, every one priced at the same size off its own pricing page, and the whole list of 22 is on the crm page.
Should yours be on this list? If you make CRMs for small service businesses and it is not compared here, ask to be shortlisted. Listings are free and cannot be bought.
Two features were checked against each vendor's own pricing page: a free plan and pricing per user. Those are the ones written above as does and does not. The other 14 are read out of each vendor's own pricing page, so an absence there means we did not find it listed, not that the product lacks it, and those lines say lists and does not list instead. How all of this gets checked.
This page compares everything to Zoho CRM. The shortlist asks 7 questions about what you need it for and how many people need a login, and gives you four picks priced at your own team size, which is a better question than “what is like the one I already have”.
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