Take Pipedrive if you want moving deals through a pipeline, a mature platform with a large ecosystem and growing into a large sales team. Take Zoho CRM if you want a mature platform with a large ecosystem, growing into a large sales team and a free plan you can actually run on. Zoho CRM is cheaper at every size we price.
What each one actually costs
The real monthly figure at four team sizes with the add-ons each platform forces on you included, from the same engine the shortlist quiz uses. The cheaper of the two is marked on every row.
| Pipedrive | Zoho CRM | Difference | |
|---|---|---|---|
| 1 users | $24 | $0 | $24 |
| 3 users | $72 | $0 | $72 |
| 5 users | $120 | $100 | $20 |
| 10 users | $240 | $200 | $40 |
What is actually different
- Pipedrive lists tasks and projects after the sale where Zoho CRM does not, which is their own wording rather than something we verified.
- Zoho CRM lists built-in calling and a mobile app where Pipedrive does not, which is their own wording rather than something we verified.
No verdict from me yet
I have not used Pipedrive or Zoho CRM on camera, so everything on this page comes from their own pricing pages, re-read weekly, and nothing from my own experience. When I review either, it will be here.
Before you sign up to either
| Pipedrive | Zoho CRM | |
|---|---|---|
| Free trial | 14 days | 15 days |
| Free plan | None | None |
| Contract | Monthly or annual; cancel any time | Monthly or yearly, pay as you go, no contract |
| Payment fee | None on top | None on top |
Reading further
The full price ladder, every plan and the add-ons charged on top are on each platform's own page. If neither of these two is quite it, each page also has the alternatives ranked against it.
People search for this comparison as: pipedrive vs zoho, pipedrive vs zoho crm, zoho crm vs pipedrive.
Questions people ask about these two
Is Pipedrive or Zoho CRM cheaper?
Zoho CRM is cheaper at every size we price.
How much does Pipedrive cost a month?
Pipedrive is $24 a month at 1 user and $240 at 10 users, read off their own pricing page and re-checked every week.
How much does Zoho CRM cost a month?
Zoho CRM is free at 1 user, $100 a month at 5 users and $200 at 10 users, read off their own pricing page and re-checked every week.
Does Pipedrive or Zoho CRM have a free trial?
Pipedrive publishes a 14-day free trial. Zoho CRM publishes a 15-day free trial and a Free plan at $0.
Make a third option? If you make CRMs for small service businesses and it is missing from this list, ask to be shortlisted. Listings are free and cannot be bought.
Neither, or not sure?
A head to head only helps once you have picked the two. The shortlist asks 7 questions about what you need it for and how many people need a login, and gives you four picks priced at your own team size, from all 22.
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