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The 9 closest of 19, each with its real monthly cost at 3 users and what it does that Freshsales does not. See all 22.
Bigin by Zoho CRM does everything we verified about Freshsales for $6 a month less at 3 users, $27 against $33. It is a price cut rather than an upgrade: on the two features checked against the vendors’ own pricing pages the two are level. The trade: Freshsales is built for calling as the core, moving deals through a pipeline and a mature platform with a large ecosystem and Bigin by Zoho CRM is not, so this is a swap with a cost.
The pricing page lists no email marketing, booking pages, web forms or SMS, documents cost $19 a user extra, and the step from Growth to Pro is $11 to $47 a user monthly, so the cheap entry does not stay cheap once a team wants scoring or sequences.
It runs $33 a month at 3 users with the add-ons it forces on you included. 4 of the 19 alternatives to Freshsales cost less than that.
Ranked by how much of what we record for Freshsales each platform also does. Bigin by Zoho CRM is the nearest, and it is $6 a month cheaper at 3 users. On every feature this site records, the two are level.
$6 a month cheaper$0 at 1 user
A small business moving off spreadsheets that wants a pipeline, email, calling and booking pages running in an afternoon for the lowest per-user price in this group.
Everything this site records for Freshsales is also recorded for these, and they cost less at 3 users. That is not the same as saying they are better: the last column is what Freshsales is built for that they are not, and for someone who needs that, the saving is not a saving.
| Platform | At 3 users | You save | What Freshsales does that it does not |
|---|---|---|---|
| Zoho CRM | $0 | $33 | calling as the core and moving deals through a pipeline |
| Bigin by Zoho CRM | $27 | $6 | calling as the core, moving deals through a pipeline and a mature platform with a large ecosystem |
| OnePageCRM | $29.85 | $3.15 | calling as the core and a mature platform with a large ecosystem |
Prices are the real monthly cost at 3 users with the add-ons each platform forces on you included, from the same engine the shortlist quiz uses.
$3.15 a month cheaper$9.95 at 1 user
A one-person or small sales team that wants the cheapest per-user pipeline with a next-action habit built in, unlimited contacts, and no setup project.
$18 a month dearer$51 at 1 user
A sales team of three or more that wants a board-style, highly customisable pipeline with quotes, invoices, mass email and client projects in the same workspace, and is happy to pay annually.
$33 a month cheaper$0 at 1 user
A growing sales team that wants a deep, configurable CRM with built-in calling, mass email, quoting and AI, at a per-user price well under the big names.
$144 a month dearer$59 at 1 user
A Gmail or Google Workspace team that wants its pipeline, contacts and tasks inside the inbox rather than in a separate tab.
$57 a month dearer$30 at 1 user
A founder or small team running relationships out of Gmail, LinkedIn and WhatsApp who wants a light, list-based CRM with campaigns and sequences rather than a sales-ops system.
$84 a month dearer$39 at 1 user
A small B2B sales team that lives in Gmail, Outlook and LinkedIn and wants the CRM to fill itself in rather than be typed into.
$33 a month cheaper$0 at 1 user
A small team that wants to model its own data (companies, people, deals and custom objects) in a fast, spreadsheet-like CRM and start on a genuinely usable free plan.
$27 a month dearer$0 at 1 user
A small team that wants marketing, sales, service and a website in one subscription, starting on a real free CRM and paying per seat as it grows.
A phone-and-email sales team that wants built-in calling, chat and email on every plan and AI scoring, sequences and insights from the middle tier.
On this site it is the pick for calling as the core, moving deals through a pipeline and a mature platform with a large ecosystem. If that is you, read the savings above and then ignore them.
The pairs people actually search for, each one priced at the same four sizes off both vendors' own pages.
Bigin by Zoho CRM. It is $6 a month cheaper at the size we compare on and gives up nothing we verify, though you should read why it exists before swapping: no two of these do exactly the same job.
Zoho CRM, Bigin by Zoho CRM and OnePageCRM are cheaper and level with Freshsales on every feature we verify. Nothing here is strictly better: each one exists to do a slightly different job.
Freshsales is $11 a month at 1 user and $110 at 10 users, read off their own pricing page and re-checked every week.
The pricing page lists no email marketing, booking pages, web forms or SMS, documents cost $19 a user extra, and the step from Growth to Pro is $11 to $47 a user monthly, so the cheap entry does not stay cheap once a team wants scoring or sequences.
We compare 19 of them here, every one priced at the same size off its own pricing page, and the whole list of 22 is on the crm page.
Should yours be on this list? If you make CRMs for small service businesses and it is not compared here, ask to be shortlisted. Listings are free and cannot be bought.
Two features were checked against each vendor's own pricing page: a free plan and pricing per user. Those are the ones written above as does and does not. The other 14 are read out of each vendor's own pricing page, so an absence there means we did not find it listed, not that the product lacks it, and those lines say lists and does not list instead. How all of this gets checked.
This page compares everything to Freshsales. The shortlist asks 7 questions about what you need it for and how many people need a login, and gives you four picks priced at your own team size, which is a better question than “what is like the one I already have”.
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